Frequently Asked Questions
Everything you need to know about your Mansur Gavriel experience.
What materials are used in Mansur Gavriel products?
Our products are crafted from high-quality Italian leathers, including our signature vegetable-tanned leather, tumbled bovine, and soft lambskin. Each material is selected for its durability and unique aging process.
Where are your products manufactured?
Mansur Gavriel products are designed in New York City and ethically handcrafted by skilled artisans in Italy and Portugal using traditional techniques.
How should I care for my vegetable-tanned leather bag?
Vegetable-tanned leather is a natural material that will develop a unique patina over time. We recommend avoiding heavy rain and direct sunlight. To clean, gently wipe with a soft, dry cloth.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery, provided they are in original, unused condition with all tags and packaging included. Sale items are final sale.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. Therefore, we are unable to modify or cancel orders once they have been confirmed.